You might not even need to switch away from your supplier to find a cheap energy tariff. Energy suppliers vary their pricing by region and your bill will also depend on your usage. Different energy suppliers also target different types of household, so some might offer a cheaper deal to a family home with high usage, while someone living alone with low usage might find a cheaper energy deal with a different supplier.
We only work with trusted energy suppliers and run a yearly customer satisfaction report so you can see how each supplier performs in a wide range of categories from customer service to value for money, green services to smart meter installation. Yes, while you can compare dual fuel prices with Uswitch you can also choose to compare gas prices or compare electricity prices separately, depending on your needs. Not all households use both types of energy and many energy suppliers offer tariffs for just one type of fuel.
You can also compare gas and electricity separately if you wish to choose different suppliers for each instead of using a dual fuel tariff. In Great Britain, around 4 million households do not use mains gas for heating. Just over half of all non-gas households use electricity as their primary heating source Ofgem. If you don't require a gas tariff for your home, you can search for separate electricity-only tariffs.
When comparing energy prices with Uswitch, we'll ask if you use gas in your home. If you answer no, we'll show you electricity-only tariffs that could save you money. Why choose npower? Account management Manage your account Log in Activate online account Don't have an account? How to save money on your energy bills Energy efficiency Smart homes View more guides.
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Call us and ask about our nomination scheme. The Citizens Advice consumer service gives free, confidential and impartial advice. You can get in touch with them for advice at anytime during the complaints process:. It's easy to get free independent advice so that you "Know your rights" as an energy consumer. The document produced by the Citizens Advice service provides more information about where energy consumers can get free independent information and advice about their energy supply and ways to reduce their energy bills.
We'll make every effort to resolve your complaint within a day of receiving it. However, sometimes it can take a little longer, so if we haven't been able to sort things out within eight weeks, or if we can't agree a way forward with you we call this 'deadlock' , we'll write and let you know that you have the right to pass your complaint to the Ombudsman Services: Energy.